If you failed to request a verification code be sent to your email or failed to receive that verification code after more than 10 minutes, below are some suggestions to resolve the issue:
- Double check that the email address you entered is correct.
- Ensure you have a working connection. It is recommended that you try again via a different Wi-Fi network or browser.
- Ensure your email client or service provider is functioning normally.
- Check your spam folder.
If it still not working, you can contact our support team at firstname.lastname@example.org with the email address associated with your account and a screenshot of the system prompt. Our customer support team will help you through the issue. In the meantime, please keep an eye on your inbox, and enter the verification code in time once you received it.