Account Issue

KYC Verification

• Which users can pass KYC authentication and which can't?
• What information does institutional KYC need to provide and what should be noted in filling out the application form?
• How to Add Electronic Signature to PDF Files?
• Why do I always fail in the last step of submitting certification information?
• Is the address in the identity information form for shareholders and executives required to fill in the address on the identity card?

Security Settings

• What to do if I lose my phone / Email / Google Authenticator
• Can not get the verification code from email